Effective Date: January 1, 2024

Address: Genesee Veterinary Hospital 25948 Genesee Trail Rd Unit N Golden CO 80403

At Genesee Veterinary Hospital, we are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit our website, use our services, or interact with us in any way. By using our services, you agree to the terms outlined in this policy.

  1. Information We Collect:
    • Personal Information: This includes but is not limited to your name, contact information (such as email address, phone number, and address), payment details, and any other information you provide to us.
    • Usage Information: We may collect information about how you interact with our website and services, such as IP addresses, browser type, device information, and browsing behavior.
    • Medical Information: When you use our veterinary services, we may collect information about your pet’s medical history, treatments, prescriptions, and other relevant medical data.
  2. How We Use Your Information:
    • Providing Services: We use your information to provide veterinary services, process payments, communicate with you about appointments, and deliver personalized care to your pets.
    • Improving Services: We may use data to analyze trends, improve our services, develop new offerings, and enhance the overall user experience.
    • Marketing and Communication: With your consent, we may send you promotional materials, updates, and information about our services and events.
  3. Information Sharing:
    • Third-Party Service Providers: We may share your information with trusted third-party service providers who assist us in delivering services, processing payments, managing data, and conducting marketing activities.
    • Legal Compliance: We may disclose information in response to legal requests, to comply with applicable laws, regulations, or legal processes, or to protect our rights, property, or safety.
  4. Data Security:
    • We implement industry-standard security measures to protect your information from unauthorized access, disclosure, alteration, or destruction.
    • Despite our efforts, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
  5. Your Choices:
    • You have the right to access, update, or delete your personal information. You can also opt out of receiving marketing communications from us.
    • Please note that certain information is necessary to provide our services, and deleting or withholding such information may affect your ability to use our services.
  6. Children’s Privacy:
    • Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children, and if we become aware that we have inadvertently collected such information, we will take steps to delete it.
  7. Cookies and GDPR Compliance:
    • We use cookies and similar technologies to enhance your experience, analyze website traffic, and personalize content. By using our website, you consent to the use of cookies in accordance with this Privacy Policy.
    • Our website may also use third-party cookies for analytics, advertising, and social media integration. These cookies are subject to the privacy policies of the respective third parties.
    • If you are located in the European Economic Area (EEA), we comply with the General Data Protection Regulation (GDPR) regarding the collection, processing, and storage of personal data. For more information about your rights under GDPR and how we process your data, please contact us.
  8. CCPA Compliance:
    • If you are a resident of California, you have certain rights under the California Consumer Privacy Act (CCPA). These rights include the right to request access to or deletion of your personal information, as well as the right to opt out of the sale of your personal information.
    • To exercise your CCPA rights or for more information about how we collect, use, and disclose your personal information under CCPA, please contact us.
  9. Changes to Privacy Policy:
    • We may update this Privacy Policy from time to time. Any changes will be reflected on our website, and we encourage you to review the policy periodically for updates.
  10. Contact Us:
    • If you have any questions, concerns, or requests regarding your privacy or this Privacy Policy, please contact us at geneseevet@gmail.com.

By using our services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.

This Privacy Policy is effective as of the date indicated above and applies to all users of Genesee Veterinary Hospital’s services.